To provide superior customer service while also empowering our customers, we offer a web based help desk system with an elegant support ticket system. You can now easily raise support tickets and get them resolves quickly. Support tickets ensure your questions or issues are documented and attended to as quickly as possible. Also, stay updated with announcements, get answers from the community and share your feature suggestions with us.
Our help desk system offers:
- Comprehensive user manuals
- Detailed step-by-step video tutorials
- Knowledge base for sharing common resources
- Support ticketing system
- Share new feature requests
- Latest announcements
Support Services
Store Configuration & Data Population
Hire our team to configure your store with contents and products at reasonable hourly rates and get your store live quickly.
Store Management & Enhancements
We offer various support models to suit varying needs & comfort level of our customers.
- Fixed monthly support package at very reasonable hourly rate
- Dedicated support: Hire one of our developer on monthly hiring basis for dedicated support on store configuration, feature enhancements, add-on feature implementation & data population
- Fixed cost enhancements and feature add-ons
Issue Resolution & Bug Fixing
We offer 30 days free support or warranty over every project delivery on live server. Post free support, log-in your issues in our help desk & ticketing system and our support team will ensure timely resolution for the same. The support is charged at nominal hourly rates.