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FANFAN, Bosnia

About FANFAN

Client

Milan Tomazovic

Using Web-to-Print Since

2015

SPORT KLUB doo Sarajevo is a company that has been successfully operating in the region of Bosnia and Herzegovina for 10 years.

Their core business is import, printing and distribution of promotional items. In addition, they are general agents for the distribution of SPORT KLUB television and advertising on the TV channels of SPORT KLUB and FOX television.

As a part of their registered activity, company operates a FANFAN retail unit.

The team takes a very professional approach to all the requirements of their customers. Constant stock and state-of-the-art printing techniques allow them to create a product with the desired applications and deliver it to any address in Bosnia and Herzegovina.

FANFAN has witnessed 30% improvement in profits after adopting web-to-print

Challenges

Before coming to DESIGN’N’BUY in year 2015, the company was having a Limited Customer Base due to offline business. The absence of an automated print ordering system, lead to Manual Order & Job Management resulting in High Production Cost and Low Profit Margin.

Solution Offered

FANFAN chose DESIGN’N’BUY to build their website where they can offer a design tool to their customers to personalize the apparel and promotional items. Before signing up, they checked Online Client Reviews and were impressed with feedbacks of DESIGN’N’BUY customers. When asked why they chose DNB as their web-to-print solution provider, the owner said – “Ability to customize the solution as per our business needs and affordable cost were prime factors to choose DESIGN’N’BUY over other competitors.”

Change in Business Dynamics

25%

INCREASE IN SALES SINCE ADOPTION

30%

IMPROVED PROFIT MARGINS

30%

IN-HOUSE COST REDUCTION

From Client's Diary

Since adoption company has seen year-on-year geographical business expansion. FanFan has improved their customer service with print workflow automation. The business now enjoys lots of competitive advantages over their counterparts.

Sharing the next plans, Milan Tomazovic, Owner says that “Our next goal is to spread geographically and improve customer support, as to improve beginners' mistakes.”

 “I would recommend DESIGN’N’BUY to other print service providers for affordable price with lots of advantages and support of DNB team.” said Milan as concluding remark.

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