(USA & Canada) +1-347-647-9799
(USA & Canada) +1-347-647-9799
You, as super administrator can create and manage as many vendors, as you need. Once a vendor is successfully added in the system, he gets access to an exclusive back-office panel. This simplifies new vendor onboarding and ongoing communications with vendors. Instead of numerous emails, files, and faxes, vendor panel centralizes all the communication and information exchange which can be easily searched or referenced whenever needed.
Our multi-vendor module allows vendors to manage orders assigned to them from back-end. The vendor can manage the orders by checking ‘My Order History’ section in the vendor panel. It will display all the orders with the details and status of the order. The vendor can manage all the functions related to the order from one page only, like print workflow management, order processing until shipment and delivery.
Our system allows admin to decide if he wants to automate the outsourcing of jobs to designated vendor based on product type. In that case, he can assign a designated vendor in product settings, so that if any customer orders that product, the order will be automatically forwarded to assigned vendor, which he can further process and monitor through vendor panel. However, if admin work with two or more vendors or suppliers to process orders for a particular product, he can keep job outsourcing in manual mode, so that once an order comes for that product, admin can decide whom to forward the job request using order details page.
Admin can configure hot folder settings for each vendor, so that once an order comes into the system, the job details (order details, print ready files, customer images etc.) are directly pushed to the vendor’s FTP site. This avoids file and information exchange via e-mails or external file transfer services like Google Drive or Drop-box, and makes it very easy and safe to outsource jobs.
Alerts and notifications are the soul of an e-commerce website and our system handles the product, order and vendor alerts and notifications beautifully. Almost all the notification from vendor addition to order notifications to vendorand admin is managed. Here are some examples for notifications: • Vendor addition notification • Order notification for vendor/admin • Shipping and delivery notifications for vendor/admin/customer The admin can select the email templates for various order events for both vendors and customers.
Multi-vendor module provides out of the box commission management for each vendor. Admin can set commission on global level as well as vendor/seller level. Both vendor and admin can view commission reports at any point of time and filter the performance based on any product or customer.
All stakeholders can search and view the status of orders, shipments, and delivery for traceability, real-time visibility, and tracking.
Admin and vendors have access to order reports to drive improvements in the deliverables.
