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Launching web based help desk system for design’n’buy

In order to provide superior customer service while also empowering our customers we are introducing the new Design’n’Buy web based Help Desk System with an elegant support ticket system. Clients can now easily raise support tickets and get them resolved quickly. Support tickets ensure that client questions or issues are documented and attended to as quickly as possible. Also, allows all to stay updated with announcements, get answers from the community as well as share feature suggestions with us.

Clients can now submit a request on our web portal http://support.designnbuy.com. They can also get registered and maintain a user account. Once logged in, user can submit and track tickets and communicate with our support agents publicly. We do our best to respond to all support tickets within 24 hours.

We believe full acceptance from our clients for this new system and trust it will strengthen our customer service.

Nidhi Agarwal
Nidhi Agarwal

Nidhi, a visionary with 10+ year of experience, is profound business acumen and a management capability backed by strong technological background. She plays a strategic role in the company defining the road map for all innovations & her comprehensive problem solving skills have led to many successful online print businesses. Known for her hands-on approach, Nidhi’s leadership style and her journey so far has been commended at many renowned platforms.

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